CentreDesk Corporate 5.303
CentreDesk Corporate is a multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use.Core elements are: Fast, easy call logging, easy calltracking, with the full history of all actions taken.Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the...
Price: USD $99.00;
License: Shareware (Free to Try)
File Size: 5566 KB;
Platform: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows Vista
HelpDesk CentreDesk Repair 5.303
CentreDesk Repair is a multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy calltracking, with the full history of all actions taken.Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in...
Price: USD $99.00;
License: Shareware (Free to Try)
File Size: 5566 KB;
Platform: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows Vista
Go4Customer Call Recording Machine 1.1
Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button. It stores the files in .wav format with time and date and can be renamed by user, it needs is Voice Modem. It can record phone conversations and monitor call-center agents. Save time and money managing your recordings. Easily save and review recorded conversations. The software is having caller id compatibility
Price: USD $14.95;
License: Shareware (Free to Try)
File Size: 2662 KB;
Platform: Windows 2000, Windows XP
Help Desk Software - Service Log for Access 3.1
Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use.Core elements are: E Fast, easy call logging, easy calltracking, with the full history of all actions taken. E Easily assign logs to techniciansE Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration E Logs that are...
Price: USD $199.00;
License: Shareware (Free to Try)
File Size: 10107 KB;
Platform: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP
versaSRS HelpDesk 3.2
An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations,
Action Escalations, Billing Module, Asset Management,...
Price: USD $495.00;
License: Shareware (Free to Try)
File Size: 11156 KB;
Platform: Windows 2000, Windows XP
Freeware HelpDesk CentreDesk Group 3.2.2
CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to useCore elements are: Fast, easy call logging, easy calltracking, with the full history of all actions taken. Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the...
Price: USD $99.00;
License: Freeware
File Size: 22079 KB;
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
CZ Call Log 1.0
CZ Call Log is a free powerful, full-featured treo phone call log analyzer which shows you all your call log statistics including: incoming count and duration, outgoing count and duration, miss count, month summary, month history, hours, days of week, days of month, Call In By Duration, Call Out By Duration and many more...Now It works with treo180, 270, 300, 600 and 650.Key Features A free full log analysis enables CZ Call Log to show you the...
Price: USD $0.00;
License: Freeware
File Size: 34 KB;
Platform: Palm OS 1.0, PDA, Macintosh
Advanced Contact Manager Professional 2.26.114
Advanced Contact Manager is a simple contact management solution for your sales and technical support teams to keep track of your customers, open issues and call and contact history. Advanced Contact Manager can help your team handle all incoming and outgoing calls, track the history of client contacts and monitor performance of everyone in the team.Advanced Contact Manager main features: manages clients, categories, products & services and...
Price: USD $29.95;
License: Shareware (Free to Try)
File Size: 5693 KB;
Platform: Windows XP, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
Advanced Contact Manager Personal 2.28.114
Advanced Contact Manager is a simple contact management solution for your sales and technical support teams to keep track of your customers, open issues and call and contact history. Advanced Contact Manager can help your team handle all incoming and outgoing calls, track the history of client contacts and monitor performance of everyone in the team.Advanced Contact Manager main features: manages clients, categories, products & services and...
Price: USD $0.00;
License: Freeware
File Size: 5437 KB;
Platform: Windows XP, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
Advanced Contact Manager Enterprise 2.28.114
Advanced Contact Manager is a simple contact management solution for your sales and technical support teams to keep track of your customers, open issues and call, email and contact history. Advanced Contact Manager can help your team handle all incoming and outgoing calls and emails, track the history of client contacts and monitor performance of everyone in the team. Advanced Contact Manager main features: manages clients, categories,...
Price: USD $49.95;
License: Shareware (Free to Try)
File Size: 6615 KB;
Platform: Windows XP, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
Alcea Fast BugTrack 4.07
Bug Tracking Software (Defect Tracking) with support for attachments, email notification, charts, history trails, reports, and customization. Free demo for all platforms installs in 5 minutes. Fully Customizable.
Price: USD $699.00;
License: Demo
File Size: 1936 KB;
Platform: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows CE, PDA
TapiRex 1.1
TapiRex shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in your network (client-server). Any developer can extend the program with its open architecture. A SDK is available from the website. Free Plugins are...
Price: USD $26.90, EUR 19.9;
License: Shareware (Free to Try)
File Size: 4590 KB;
Platform: Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Automatic Doctors Calls with Excel 1.1
Automatically schedule up to 25 doctors to 5 daily calls each day for up to a year with Excel. Call preferences and qualifications are combined with doctor availability and callhistory each day to randomly select who is assigned to each call. Holiday and weekend calls, as well as weekday calls are evenly and fairly distributed to all of your doctors throughout the year. Up to 10 vacation (or otherwise unavailable) periods can be specified for...
Price: USD $299.00;
License: Shareware (Free to Try)
File Size: 2574 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Mac OSX
The Call Terminator 1.0.2155
The do not call list will NOT stop or even signifigantly reduce unwated calls becuase of the loopholes designed into the system by the FTC. The Call Termiantor actually speaks the name of the caller and automaticlly rejects ANY unwanted call by answering the phone and playing the full disconnected message.
iReferent Light 3.01
Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone callhistory, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file.
